AUTOMATED DISPUTE DEFENSE FOR SAAS

Stop losing
Stripe disputes.
Automatically.

Rebutiq monitors your SaaS users from day one, builds bulletproof evidence, and submits winning dispute responses to Stripe — without you lifting a finger.

$0
Manual effort required
<2min
Time to first response
24/7
Always watching your disputes

Every dispute you lose
costs more than you think

SaaS founders lose chargebacks not because they're wrong — but because they don't have the right evidence, organized the right way, submitted in time.

Without Rebutiq

  • You find out about disputes days later
  • You scramble to find screenshots and logs
  • You write a weak, rushed response
  • You miss the 7-day evidence deadline
  • You lose the dispute automatically
  • Stripe charges you a $15 dispute fee anyway
REAL COST PER LOST DISPUTE
Disputed payment–$199.00
Stripe dispute fee–$15.00
Processing fee (non-refunded)–$6.20
Your time (2–4 hours)–$80.00
Total loss per dispute–$300.20

With Rebutiq

  • Dispute detected the moment Stripe receives it
  • Evidence already collected since signup day
  • AI generates a compelling legal narrative
  • Response submitted automatically within minutes
  • You get notified: "We responded on your behalf"
  • You keep your money and your time
WHAT YOU ACTUALLY DO
Nothing. We handle it. You receive a summary email and move on with your day.

Three steps.
Zero manual work.

STEP 01
🔌

Connect in minutes

Drop our SDK into your app and connect your Stripe account. We start collecting evidence immediately — logins, feature usage, billing events, policy acceptance.

Install SDK (one script tag)
Connect Stripe via OAuth
Events start flowing instantly
STEP 02
📡

We watch everything

From the moment a user signs up, we log every meaningful interaction — silently, automatically. By the time a dispute ever arrives, we already have a complete case file.

Signup, login, IP, device tracked
Feature usage, sessions logged
TOS acceptance timestamped
STEP 03

Auto-fight every dispute

When Stripe notifies us of a dispute, our AI builds the evidence package and submits a winning response — classified by dispute type, mapped to Stripe's fields, sent automatically.

Dispute detected via webhook
AI generates narrative + PDF
Submitted to Stripe in <2 min

Built specifically
for SaaS. Not Shopify.

Every competitor is built for e-commerce. Rebutiq is built around the evidence SaaS businesses actually generate.

🔍

Rage click detection

We capture 3+ rapid clicks in the same area — a behavioral signal that correlates with dispute intent before it happens.

RISK PREDICTION
🧬

Card fingerprinting

Cross-reference card fingerprints across accounts. Same card on 3+ accounts triggers an automatic fraud ring alert.

FRAUD DETECTION
📋

7 evidence templates

Pre-built templates matched to each Stripe dispute reason — including Visa Compelling Evidence 3.0 compliance.

EVIDENCE ENGINE
🤖

AI narrative generation

Raw logs become a clean, persuasive legal argument. Written in seconds. Submitted automatically.

AI-POWERED
📊

Visa/MC threshold monitoring

Track your dispute rate against VDMP and ECM thresholds in real-time. Get warnings before your account is flagged.

COMPLIANCE
🔮

Dispute prediction

Risk scoring identifies users likely to dispute before they do — based on activity drops, cancel page visits, support tickets, and more.

PREVENTION
📬

Email delivery proof

Integrates with SendGrid and Mailgun to track receipt delivery, open events, and renewal notifications as dispute evidence.

INTEGRATIONS
🎫

Support ticket sync

Connect Zendesk or Intercom to prove customers never raised a complaint before filing a dispute. A powerful counter-argument.

INTEGRATIONS
🏗️

Multi-project isolation

Run multiple SaaS products under one account. Each project has its own API key, Stripe connection, and isolated data.

MULTI-PRODUCT

One script.
Infinite evidence.

Drop our SDK into your app and we automatically capture everything banks need to see — no manual logging required.

Zero-config auto-capture

Page views, clicks, scroll depth, session duration, form interactions — captured automatically from the moment you install.

🔗

Stripe identity linking

One identify() call maps your internal user to their Stripe customer ID — connecting every action to every payment.

📦

React, Vue, Node.js, cURL

Use the npm package, the script tag, or call our REST API directly. Integrates anywhere in under 10 minutes.

integration.js
// 1. Import the SDK
import rebutiq from '@rebutiq/sdk'

// 2. Initialize with your project key
rebutiq.init({ apiKey: 'rbq_proj_...' })

// 3. Link user to their Stripe customer
rebutiq.identify({
  userId: user.id,
  stripeCustomerId: user.stripeId,
  email: user.email,
  name: user.name
})

// 4. Track key evidence moments
rebutiq.track('terms.accepted', {
  tosVersion: 'v2.1'
})
rebutiq.policyViewed('refund', 'v1')

// Page views, clicks, sessions, scroll depth,
// rage clicks, form interactions — all automatic ✓

What a winning
dispute response looks like

Rebutiq automatically assembles this — from raw logs to Stripe-ready evidence — in under 2 minutes.

DISPUTE · inv_1Qz8xf · $149.00 · fraudulent AUTO-SUBMITTED · 1m 43s
CUSTOMER ACTIVITY TIMELINE
Jan 15, 2026
Account created
IP: 102.89.xx.xx · Chrome · Windows
Jan 15, 2026
Terms of Service accepted (v2.1)
IP: 102.89.xx.xx · timestamped
Jan 15, 2026
Subscription started · Pro $149/mo
Receipt delivered + opened
Feb 1, 2026
Renewal reminder sent
Delivered · no cancellation request
Feb 10, 2026
Login · feature used (export report)
IP: 102.89.xx.xx · same device
Mar 1, 2026
Renewal charged · $149.00
Receipt emailed + delivered
Mar 8, 2026
Login after renewal · 3 features used
IP match confirmed
Mar 12, 2026
Dispute filed
Reason: fraudulent
AI-GENERATED NARRATIVE
The cardholder created an account on January 15, 2026 using IP address 102.89.xx.xx and accepted our Terms of Service on the same date. The customer actively used the service across 8 sessions over 56 days, including accessing premium features on February 10th using the same device and IP address registered at signup. A renewal reminder was sent on February 1st with no cancellation request received. The disputed charge on March 1st was followed by confirmed login activity on March 8th. No refund or cancellation was requested at any point prior to this dispute.
STRIPE EVIDENCE FIELDS
CUSTOMER_IP_ADDRESS 102.89.xx.xx (matches signup + post-charge logins)
ACCESS_ACTIVITY_LOG 8 sessions · 13 feature uses · PDF attached
CUSTOMER_COMMUNICATION Receipt + renewal notice · both delivered
REFUND_POLICY_DISCLOSURE Accepted Jan 15 · version 2.1 · timestamped
100%
Disputes auto-responded
<2m
Avg response time
$0
Manual effort required
7
Dispute reason templates

Pay once. Win back
multiples of it.

Simple monthly pricing plus a small success fee — only when we win.

Starter
$199/mo
+ 10% of recovered amount per win

  • Up to 500 tracked users
  • 1 project
  • Auto dispute detection
  • AI evidence generation
  • Manual review before submit
  • Email notifications
  • Auto-submission
  • Risk prediction engine
  • Fraud ring detection
Scale
$799/mo
+ 6% of recovered amount per win

  • Up to 20,000 tracked users
  • Unlimited projects
  • Everything in Growth
  • Custom evidence templates
  • Zendesk / Intercom sync
  • Auto-refund engine
  • Priority support
  • Monthly reports
  • Smart scan

All plans include a 30-day free trial · No charge until trial ends · Card required to start

Your next dispute
is already coming.

Start collecting evidence today. By the time the dispute arrives, we'll already have everything we need to win it.

30-day free trial · No manual work required · Cancel anytime